Terms and Conditions – Holland Park Man with Van

Welcome to Holland Park Man with Van. These Terms and Conditions govern your use of our services. By engaging our services, you agree to comply with and be bound by these terms. Please read them carefully.

1. Service Overview

Holland Park Man with Van provides professional moving and transportation services to clients within the UK. Our mission is to offer reliable, efficient, and affordable solutions tailored to your specific needs.

1.1 Service Scope

Residential Moves: Assistance with moving household items safely and securely.
Commercial Moves: Relocation services for businesses, including office equipment and furniture.
Specialized Transport: Transportation of fragile, valuable, or oversized items.
Storage Solutions: Temporary storage options for your belongings.

2. Booking and Reservations

To secure our services, clients must make a booking through our official channels. Bookings are subject to availability and confirmation upon receipt of payment.

2.1 Payment Terms

Deposits: A deposit may be required to confirm your booking.
Payment Methods: We accept various payment methods including credit/debit cards and bank transfers.
Final Payment: The remaining balance is due upon completion of services.

3. Cancellation and Rescheduling

Clients may cancel or reschedule their bookings in accordance with our cancellation policy.

3.1 Cancellation Policy

Notice Period: Cancellation requests must be made at least 48 hours in advance.
Fees: Cancellations made within 24-48 hours prior may incur a fee.
No-Shows: Failure to cancel may result in full payment of the booked service.

4. Liability and Insurance

Holland Park Man with Van takes responsibility for the safe handling of your items. However, certain limitations apply.

4.1 Insurance Coverage

Basic Coverage: Included in our service is basic insurance against loss or damage.
Additional Insurance: Clients may opt for enhanced insurance for high-value items.
Claim Process: In the event of damage or loss, claims must be filed within 14 days.

5. Client Responsibilities

Clients are expected to prepare appropriately for the moving process.

5.1 Preparation Guidelines

Packing: All items must be properly packed and ready for transport.
Accessibility: Ensure access to the property for loading and unloading.
Hazardous Materials: Prohibition of moving hazardous or illegal items.

6. Service Limitations

Certain limitations and exclusions apply to our services.

6.1 Excluded Services

Packing Services: Unless specifically included, packing is the client's responsibility.
Storage Beyond Agreed Terms: Extended storage requires separate agreements.
Unauthorized Items: We do not transport items prohibited by law.

7. Dispute Resolution

Any disputes arising from our services will be addressed as per our dispute resolution process.

7.1 Mediation and Arbitration

Mediation: Attempts will be made to resolve disputes through mediation.
Arbitration: Unresolved disputes may be settled through binding arbitration as per applicable laws.

8. Amendments to Terms

Holland Park Man with Van reserves the right to amend these terms. Clients will be notified of any significant changes.

8.1 Notification Process

Updates: Terms may be updated periodically to reflect changes in services or regulations.
Client Agreement: Continued use of services implies acceptance of updated terms.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom.

9.1 Jurisdiction

Applicable Law: All disputes are subject to UK law.
Venue: Any legal proceedings will be conducted within UK courts.

10. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

10.1 Non-Waiver

No Waiver: Failure to enforce any right does not constitute a waiver of that right.
Severed Provisions: Invalid provisions will be replaced with valid ones as similar as possible.

11. Entire Agreement

These Terms and Conditions constitute the entire agreement between clients and Holland Park Man with Van regarding the services provided.

11.1 No Other Agreements

Supersession: Any prior agreements are superseded by these Terms.
Written Amendments: Any changes must be made in writing and signed by both parties.

By choosing Holland Park Man with Van, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.